Returns / Exchange

RETURNS POLICY

  • We will gladly exchange, or refund goods purchased within 48 hours of delivery.
  • The goods cannot have been installed or used and must be in their original packaging.
  • Simply email sales@buylightsonline.co.za and quote your order number or invoice number and arrangements will be made to uplift the goods.
  • All returns within 14 days of delivery are free

 

DAMAGED GOODS DELIVERED

  • We will gladly replace or refund goods that are damaged, within 48 hours of delivery.
  • When you receive your order, please check for damages right away. We can’t be held responsible if you fail to report the damages on time.
  • Simply email sales@buylightsonline.co.za and quote your order number or invoice number and arrangements will be made to your satisfaction.
  • Please remember to keep the damaged goods in their original packaging.